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Terms & conditions

Please read these terms carefully before using our website or placing an order.

1. About these terms

These terms apply to your use of the Rxcroma website and to every order you place with us. By creating an account or placing an order you agree to them. If you do not agree, please do not use the website.

2. Prescription medicines

  • Prescription-only medicines are dispensed only against a valid prescription issued by a licensed prescriber.

  • Every prescription is reviewed by a licensed pharmacist before your order is dispensed. We may contact you or your prescriber to verify details.

  • We may decline or cancel an order if the prescription is invalid, incomplete, expired, or if dispensing would not be safe for you.

3. Your account

You are responsible for keeping your login details confidential and for all activity under your account. The information you give us — including your medical profile — must be accurate, complete and kept up to date.

4. Orders and prices

  • Placing an order is an offer to buy. A contract is formed when we confirm your order after the pharmacist review.

  • Prices are shown in the currency displayed at checkout and may change without notice. The price that applies is the one shown when you place the order.

  • If a product is unavailable or a price was shown in error, we will contact you before dispatch and you may cancel the order.

5. Medical information

Content on this website, including blog articles and product information, is for general information only and is not a substitute for advice from your doctor or pharmacist. Always read the leaflet supplied with your medicine.

6. Acceptable use

You must not misuse the website, attempt to gain unauthorised access, submit false prescriptions or information, or use the website for any unlawful purpose.

7. Liability

We take reasonable care in dispensing and delivering your order. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

8. Changes to these terms

We may update these terms from time to time. The version published on this page when you place an order applies to that order.

9. Contact us

Questions about these terms? Contact our team.